Posts Tagged ‘Building service providers’

Real Estate Executives Still Willing to Invest in Sustainability

November 15th, 2009 by Kevin Skurski

Corporate real estate (CRE) executives are more willing to invest in the sustainability of the space they own, despite economic pressures, according to a CoreNet Global and Jones Lang LaSalle 2009 survey.

The key finding is that real estate executives still consider sustainability to be a critical business issue, especially when it comes to retrofits of the real estate they own.  But, it also shows that they are focused on cost savings in the short term.  Read the report and think about how you are helping to lower costs in the short term.  If you’re not reducing energy costs for your clients, that would be the best place to start.

The long view in getting energy service work and projects

March 26th, 2009 by Kevin Skurski

Here is a great article written by Lindsay Audin, President at EnergyWiz and published in Building Operating Management entitled, Selling The CEO on HVAC Uprades.

While directed at facility and building managers, it delivers just as much value to HVAC sales organizations who need to be able to translate retrofit projects into specific benefits with an emphasis on financial pay back.  Lindsay does a great job of outlining practical steps one should take to justify HVAC upgrades to senior decision makers, not a trivial pursuit in today’s economic environment.

In my conversations with mechanical HVAC owners, I find it is rare that their sales teams are calling on the final decision makers in retrofit projects.  More often than not, most sales teams are calling on facility managers, building engineers and/or property managers.  Getting around these gatekeepers will be the subject of a future blog.  In the meantime, ensure that if you are working through one of these types that they are well prepared to cover the areas in Lindsay’s article.  You, and they, will be more likely to get approval from the decision maker.

One other note, given the current economic situation, I would strongly recommend taking the “long view” with your customers.  That is, focus your preventive maintenance efforts on “low cost, no cost” opportunities to lower your customers’ operating costs.  Most of your customers are becoming aware of these types of energy savings available to them through BOMA’s BEEP program.   By focusing on these types of savings, you will earn trust and credibility with your customers, setting yourself up for future retrofit opportunities, hence the “long view”.   Everything I hear is that, depending on the customer, retrofit payback periods are compressing from 5 years down to as low as 1-2 years given the credit cycle we are in.  So, why not beef up your service business by incorporating energy services into your preventive maintenance business and get paid to uncover retrofit opportunities that may take some time to justify.

Being a leader in mechanical contracting today

March 3rd, 2009 by Kevin Skurski

“Leaders among mechanical contractors can help their clients by becoming leaders in energy management, green building, and sustainable practices.”  That is the message from a recent article in ACHR News.

Contractors who are making the connection for their clients between their maintenance service and cost savings are going to be viewed as value-added partners.  Some call it their Green Program, others their Energy Saving Maintenance Plan.  The general idea is the same – “Since mechanical systems account for most of a building’s energy consumption, it’s not uncommon to find that the energy savings alone will sometimes pay for most, or even all, of the cost difference between a basic maintenance program and a green maintenance investment, says Ed Sokol of Grodsky Service (Massachusets, Connecticut.) That’s step 1 – adopting the proper mindset, a marketing mindset which speaks to the core benefits of services.

Step 2 is identifying and getting in front of the building’s decision makers, and learning the financial language they use when considering proposals for service or projects.  This is more important than ever.  Typically the right person is the owner, CFO or VP of finance, purchasing manager, or facility manager.

And step 3 is to make energy assessments, energy analysis, or building performance assessments part of every day business.  Building owners or managers need to have their contractor understand how their building uses energy and how it could use less of it through adjustments in operations and maintenance, as well as equipment upgrades and other measures.  Without a tool to guide this effort, you’re shooting in the dark.

Put these 3 together and you have a mechanical service department that is truly serving the needs of your clients.